Terms & Conditions

Last updated: 1st October 2025

These Terms & Conditions (“Terms”) set out the rules for using the My Local Awards website (mylocalawards.co.uk) and for participation in any awards programmes or events organised by us. By accessing our website, submitting a nomination, voting, or attending an event, you agree to be bound by these Terms.

If you do not agree, you must not use our website or participate in our awards.

1. Who we are

“My Local Awards” is operated by Marketic, Unit 106631, PO Box 4336, Manchester, M61 0BW, United Kingdom (“we”, “us”, “our”).

We trade as My Local Awards (not a limited company). These Terms apply to all activities we run under the My Local Awards brand, both online and offline.

2. Eligibility & Nominations

Nominations may be made by us directly, by members of the public, or by businesses themselves.
Businesses of any size may be nominated free of charge.
There are currently no age restrictions for nominators or voters, but we may apply minimum age requirements in future.
Businesses may nominate themselves.
Entry is free. However, winners must accept their award to receive any award benefits (see Sections 4–6). Acceptance requires payment of the Award Acceptance Fee within the stated deadline.

3. Voting Rules

Each person may vote for multiple different businesses, but may only cast one verified vote per business.
All votes must be verified by a one-time passcode (OTP) sent to the voter’s email address. Duplicate or multiple votes for the same business from the same email address are automatically discarded.
We monitor for and block suspicious or fraudulent voting activity, including automated or mass submissions.
We reserve the right to void any votes we believe to be invalid, fraudulent, or against the spirit of fair competition.
Winners are determined solely by the number of valid public votes as verified by us.
All vote counts are final and cannot be appealed.

4. Award Acceptance & Fee (Winners Only)

If you win, you will be notified by email (and we may attempt to contact you by telephone if needed).
To accept the award and receive all award benefits, winners must pay an Award Acceptance Fee of £299 (“Acceptance Fee”) within 14 days of notification.
Condition of delivery: No award benefits will be supplied and no public announcement will be made unless and until the Acceptance Fee has been paid in full.
Non-payment / decline: If the Acceptance Fee is not paid by the deadline, you will be deemed to have declined the award. We reserve the right to offer the award to the runner-up with the second-highest verified votes.
Acceptance confirms your right to the winner benefits listed in Section 5 and your agreement to these Terms.

5. Award Benefits (provided after acceptance & payment)

Upon payment of the Acceptance Fee, winners receive:

A Physical trophy with the business name, award name and year.
Official award digital artwork and badge assets for use online and in print.
A printed certificate.
A dedicated winner’s page on our website.
A social media announcement and associated publicity arranged by us.

Winning an award but not paying the Acceptance Fee does not entitle you to use award branding, logos, publicity, or to be publicly announced as a winner.

6. Optional Extras (separate from acceptance)

We may offer optional items such as trophies, plaques, or additional printed certificates (and may introduce new optional items from time to time).
Optional extras do not constitute acceptance and are not required to accept an award.
All optional extras are custom-made and non-refundable once ordered. (This does not affect your statutory rights.)

7. Refunds, Withdrawal & Conduct

All Acceptance Fees are non-refundable.
If, after acceptance, a winner engages in conduct that, in our reasonable opinion, damages the reputation of the awards or the Organizer, we reserve the right to withdraw their award status without refund. In such cases, the award will not be re-assigned.
Nothing in this Section affects our rights to withdraw or reassign an award under Section 4 where acceptance/payment has not occurred.

8. Use of Names, Logos & Publicity; Licence to Use Award Assets

By entering, finalists and winners grant us a non-exclusive right to use their name, logo, website and promotional materials in publicity, marketing, press releases and future awards promotion.
Winners are granted a non-exclusive, non-transferable, revocable licence to use our award logos and digital badge assets, subject to our brand guidelines.
Award logos, badges, certificates and related assets must not be altered in any way, including (without limitation) year, location or design.
We may revoke the licence and/or withdraw award status for misuse, breach of the brand guidelines, or breach of these Terms.

9. Events

We may host award ceremonies or related events.
If you purchase tickets, refunds are only offered if we cancel the event. We do not provide refunds for any other reason (e.g. change of personal circumstances).
By attending our events, you agree that we may photograph, film and record the event and use this material in publicity and marketing. Attendance is taken as consent to such recording.

10. Sponsorships & Partners

We may accept sponsorships or partnerships.
All sponsorships will be fairly declared and displayed.
Sponsors have no influence on nominations, voting or results.

11. Data Protection

We handle all personal data in accordance with our Privacy Policy.
All data processing, storage and voting/nominations take place in the United Kingdom.
We do not transfer your personal data outside the UK.

12. Intellectual Property (general)

All content on our website and in our awards (logos, graphics, designs, text) is owned by us or licensed to us.
You may not copy, reproduce or use our intellectual property without prior written permission, except where expressly allowed in these Terms (including the licence in Section 8).

13. Liability & Disclaimers

Results of the awards are final and not open to appeal.
We are not responsible for any losses, reputational harm, or damages suffered by nominees, finalists or winners arising from participation in the awards.
We are not liable for technical failures, interruptions, or errors affecting nominations, voting, or website availability.
Cap on liability: To the maximum extent permitted by law, our total liability to you in connection with the awards or these Terms shall be limited to the total amount of fees you have actually paid to us (including any Acceptance Fee and optional extras).
Statutory carve-outs: Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

14. Force Majeure

We will not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from events, circumstances or causes beyond our reasonable control, including (without limitation) acts of God, natural disasters, epidemics, strikes or industrial action, failures of third-party services, cyber-attacks, power or internet outages, or governmental actions.

15. Notices & Communications

We will notify winners primarily by email using the contact details provided; where possible, we may also attempt contact by telephone.
If emails bounce, or if no response is received within the acceptance period, we may deem the award declined and proceed in accordance with Section 4.
Notices are deemed received when sent to the most recent contact details you supplied.

16. Governing Law

These Terms are governed by the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.

17. Changes to these Terms

We may update these Terms from time to time. Updates will be posted on our website with a revised “Last updated” date. Continued participation in our awards or use of our website after changes take effect means you accept the new Terms.

18. Contact Us

For questions about these Terms, contact:
Email: support@mylocalawards.co.uk